Orders:
1. How do I place an order on Cellfinds.com?
Simply browse our products, choose your preferred item, select any available options (model, color, etc.), and click “Add to Cart.” When you’re ready, go to your cart and proceed to checkout.
2. What payment methods do you accept?
We accept major credit/debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other secure payment options displayed at checkout.
3. Can I change or cancel my order after placing it?
Orders begin processing quickly. If you need to make a change or cancel, email us immediately at info@cell-finds.com.
If your order has already been processed or shipped, we may not be able to modify it.
4. How will I know my order was received?
You will receive an order confirmation email right after checkout.
If you don’t see it, check your spam/junk folder.
Shipping & Returns:
1. How will I know my order was received?
You will receive an order confirmation email right after checkout.
If you don’t see it, check your spam/junk folder.
2. Do you offer order tracking?
Yes! Once your order ships, we’ll send a tracking number to your email so you can follow your package every step of the way.
3. My tracking number isn’t updating — what should I do?
Tracking may take 24–72 hours to update depending on the carrier.
If it still hasn't updated after 3 days, feel free to contact us.
5. Do you ship internationally?
Yes! We ship to many countries worldwide. Shipping options and prices will be shown at checkout.
6. What happens if I entered the wrong shipping address?
Contact us ASAP at info@cell-finds.com.
If the order has not shipped yet, we can update the address.
Once an order is shipped, we are unable to change delivery details.
Returns:
1. Do you offer returns or exchanges?
Yes — Cellfinds.com offers a simple return/exchange process.
Visit our Returns & Exchanges page or contact support for assistance.
2. How can I contact Cellfinds.com customer support?
You can reach us anytime at:
info@cellfinds.com
We reply within 24–48 business hours.