SHIPPING & RETURNS

We want your CellFinds order to arrive safely and make you happy. Because our products may be made and shipped by different fulfillment partners, processing and delivery times vary by item.

SHIPPING WITHIN THE USA
We ship throughout the United States. Select products ship from U.S. fulfillment locations for faster delivery.

Shipping costs and estimated delivery dates are displayed at checkout. Delivery estimates may vary based on the product, destination, carrier, and fulfillment partner.

ORDER PROCESSING
Many CellFinds products are made especially for you. Once your order ships, you’ll receive an email with tracking information.

If you order multiple products, they may arrive separately because they can be fulfilled from different locations.

INTERNATIONAL SHIPPING
International shipping availability and costs are displayed at checkout.

Customers are responsible for any customs duties, taxes, or import fees charged by their country. Customs processing may affect delivery times.

RETURNS & EXCHANGES
Need to make a return? Contact us within 30 days of delivery.

Items must be unused and returned in their original condition and packaging. All returns must be approved before being shipped.

Email info@cellfinds.com with:

• Your order number
• The item you wish to return
• The reason for your return

We’ll send you the correct return address and instructions. Please do not send your item back to the address printed on the original package.

Return shipping is the customer’s responsibility unless the product arrived damaged, defective, misprinted, or incorrect.

NONRETURNABLE ITEMS
The following items cannot be returned:

• Personalized or custom-made products
• Gift cards
• Clearance or final-sale products
• Used, worn, or altered items
• Returns requested more than 30 days after delivery

DAMAGED OR INCORRECT ORDERS
If your item arrives damaged, defective, misprinted, or incorrect, email info@cellfinds.com with your order number and clear photos of the item and packaging.

Once reviewed, we’ll arrange a replacement or refund at no additional cost.

REFUNDS
Approved refunds are returned to the original payment method after the item is received and inspected.

Your bank or payment provider may require additional time to post the refund. Original shipping charges are nonrefundable unless the order was damaged, defective, or incorrect.

CANCELLATIONS AND ORDER CHANGES
Orders may enter production shortly after they are placed. Contact us immediately at info@cellfinds.com if you need to make a change or request a cancellation.

Changes and cancellations cannot be guaranteed after production begins or the order ships.

QUESTIONS?
We’re happy to help. Email info@cellfinds.com and include your order number so we can assist you faster.