FAQ

We at Cell Finds, want you to be happy with your purchase.
All unworn merchandise, excluding *special orders and clearance items, may be returned within fifteen (15) days after receiving the order; shipping charges are not eligible for a refund.

The customer is responsible for the shipping and handling costs of the return.
If you have received a damaged, defective, or incorrect item, contact us with a photo of the damage and information about the wrong item you received, as well as your order number, and we’ll take care of you!

Customers must notify us of any order discrepancy within seven (7) days of receiving the order. Please send us a message within our contact us.

Special Orders and Clearance Items are non-refundable or returnable (no exceptions). If you wish to cancel your special order, please notify us within 24 hours of placing the order.